As a digital marketer having spent millions of dollars on Google and Facebook, when I hear that Facebook has gone down I panic. This means my ads are not working and not targeting people at the right time. Leading to lost opportunities. Granted that I won’t lose any money when Facebook went down but I lost time which some people refer to it as money.
In the recent past, Facebook Inc. first went down on March 14th 2019. There was an outage for about 6 hours affecting people in North America, South America, and Europe. Whatsapp, Instagram and any other site that is affiliated with the social network went down with it. There were several other apps that were affected as they use Facebook credentials to log in.
The company came out the next day explaining to people that it was because of “server configuration change”
Tweet "Yesterday, we made a server configuration change that triggered a cascading series of issues. As a result, many people had difficulty accessing our apps and services. We have resolved the issues, and our systems have been recovering over the last few hours. We are very sorry for the inconvenience and we appreciate everyone’s patience.
A month later, April 14th 2019 DownDetector.com, a website which tracks online service outages, lists tens of thousands of reports from users confirming that Facebook, Whatsapp and Instagram were down in their areas. Users across the globe were unable to access Facebook and its other sites.
The problem started at 6:30 a.m. E.S.T and lasted for two and half hours. The users were unable to log on to their accounts, refresh their News Feed and were prevented to send messages through Messenger and Whatsapp. As usual users went on twitter to complain using the hashtags #Facebookdown, #whatsappdown #instagramdown
The Mark Zuckerbergs company responded by saying “Earlier today, some people may have experienced trouble connecting to the family of apps. The issue has since been resolved; we're sorry for any inconvenience.”
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